Conversation #535
Conversation
Customer
Tomorrow
12:01 pm
Agent
Sure, please stay connected we will call you and help you.
12:01 pm
Agent
We request you to kindly stay connected with us while we share this chat with the concerned team to assist you further.
12:01 pm
Agent
Hi, Harsh Jain here.
12:01 pm
Agent
Good evening!
12:02 pm
Customer
Hi
12:02 pm
Customer
Will you be sending your executive tomorrow for the check up
12:02 pm
Agent
Sure, I can definitely help you with that!
12:03 pm
Agent
Could you please confirm a specific package name which you want to book?
12:04 pm
Customer
3899
12:04 pm
Customer
For two persons
12:05 pm
Agent
Thanks for confirming!
12:05 pm
Agent
<b>Full Body Checkup - Comprehensive<br></b>Tests included
Amylase
C-Reactive Protein (CRP)
High Sensitive C-Reactive Protein (HSCRP)
Glycosylated Haemoglobin (HbA1c)
Immunoglobulin E (Total IgE)
Iron Profile
Lipase
Lipid Profile
Liver Function Test (LFT)
Magnesium (Mg)
Microalbumin Creatinine Ratio, Urine
Blood Sugar
Thyroid Function Test (TFT)
Urine Complete Analysis
Vitamin B12
Vitamin D, Total
Kidney Function Test with Electrolytes (KFT / RFT)
APO-A1/APO-B Ratio
Complete Blood Count (CBC) with ESR
Reports Within 12 hours
₹ 3899
12:06 pm
Agent
Sure, I will assist you in placing your order. Please let us know the following details:
<b>Patient's Name :<br>Contact for Communication: <br>Age : <br>Gender : <br>Address : <i>(Complete address with pincode)</i></b>
12:06 pm
Customer
Sure, I will assist you in placing your order. Please let us know the following details:
*Patient's Name : Poornima Sridar
Contact for Communication: 9731224126
Age : 34
Gender : Female
Address : _(Complete address with pincode)_*03, Daiwik Spandana,A/2 Heelalige,Bangalore :560099
12:08 pm
Customer
Sure, I will assist you in placing your order. Please let us know the following details:
*Patient's Name : Sridar Ram
Contact for Communication: 8861085300
Age : 41
Gender : Male
Address : _(Complete address with pincode)_* same as above
12:09 pm
Agent
Thanks for sharing the information!
12:10 pm
Agent
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12:12 pm
Agent
These are the available slot timings for <b>tomorrow</b>. Please confirm which one you would like me to book for you.
12:12 pm
Customer
Will they be coming to my home for test
12:13 pm
Agent
Our eMedic will be visiting your home for the sample collection.
12:14 pm
Agent
<b>₹500 coupon discount applied</b>
12:16 pm
Customer
So for two 1000 is applied?
12:16 pm
Customer
7.45 am should be fine
12:16 pm
Agent
A total discount of ₹500 will be applied for two persons. Please note that no additional discount is available, as this package is already offered at the maximum discounted price. It remains a cost‑effective option for you.
12:18 pm
Agent
Collection day
Tomorrow, 28th March 2026
Collection slot
07:45 am
12:19 pm
Agent
<b>Thank you; your order has been scheduled!</b>
I have shared the payment link with you on WhatsApp.
‼️<b>I have also shared the order breakup on chat; kindly review it carefully before making the payment and providing the sample</b> <b>to ensure all patient and test details are correct.</b>‼️
In case you notice any error, please reach out to our chat support; we’ll be happy to assist you right away!
12:19 pm
Agent
Once our eMedic reaches your location, they'll give you a call. Please answer to avoid any delay or cancellation.
12:19 pm
Agent
The container will be provided by our eMedic at the time of collection. We request a fresh midstream urine sample, so please drink ample water before the visit.
The eMedic can wait for up to 5 minutes. If the sample is not provided during the visit, a recollection can be scheduled <b>only after 10AM.</b>
Let me know if you need any further help with the process.
12:19 pm
Agent
Fasting is not necessary for this full body checkup; however, if your doctor advises it, please follow their instructions accordingly.
12:19 pm
Agent
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12:20 pm
Agent
[Image]
12:21 pm
Agent
Please check the details, and if there are any errors, kindly let me know.
12:21 pm
Agent
May I please check if we’re still connected?
12:22 pm
Customer
Yes
12:23 pm
Agent
Your satisfaction is our top priority. May I kindly ask if there’s anything else you would like to discuss or clarify?
12:23 pm
Agent
Let me call you for better understanding.
12:26 pm
Agent
Certainly, I will be connecting with you over a call shortly.
12:26 pm
Agent
[Image]
12:26 pm
Agent
I hope your queries were resolved over the call. Please feel free to reach out for any further assistance. We'll be happy to assist you!
12:26 pm
Agent
Thank you for reaching out to Orange Health Labs! Have a great day!
12:26 pm
Agent
Please let us know your experience chatting with Orange Health Support.
12:26 pm
Customer
Happy
12:29 pm
Agent
Thank you for reaching out to Orange Health Labs. We'll close the chat now.
12:29 pm
AI Extraction
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