Conversation #588
Conversation
Agent
Kindly confirm if this is your current <b>address</b> !
House No: No 144,KGA road, amar Jyoti layout, Domlur, Bangalore,
08:10 am
Customer
No.206/2, Golf ridge, ground floor, vaswani layout, off EGL road, near hilton hotel, Bangalore -560017
08:11 am
Customer
https://maps.google.com/maps?q=12.9458886,77.6474712
08:12 am
Agent
Thank you for sharing with us.
08:12 am
Agent
I will let you know about the test details. Please give me a few minutes.
08:13 am
Agent
Your patience is appreciated , kindly be online.
08:19 am
Agent
<b>test details are following -<br></b>
Complete Blood Count (CBC),
₹480, 6 hours
Vitamin B12,
₹990, 6 hours
Ferritin,
₹1100, 12 hours
Vitamin D, Total,
₹990, 6 hours
<b>Total: ₹3560</b>
08:24 am
Agent
May I please check if we’re still connected?
I want to ensure you don’t face any inconvenience.
08:26 am
Customer
Yes
08:26 am
Agent
Shall I proceed with the booking for you ?
08:26 am
Customer
Is this the best package available?
08:27 am
Agent
Kindly hold while I look into this query for you.
08:28 am
Agent
<b>Full Body Checkup - Essential</b>
Tests included
• Liver Function Test (LFT)
• Kidney Function Test with Electrolytes (KFT / RFT)
• Thyroid Function Test (TFT)
• Glycosylated Haemoglobin (HbA1c)
• Vitamin D, Total
• Complete Blood Count (CBC) with ESR
• Urine Complete Analysis
• Vitamin B12
• Blood Sugar
• Lipid Profile
Reports Within 6 hours
"Vitamin D and Vitamin B12 tests might require additional time for processing,
Upto 04 Hours"
₹ 1599
Ferritin
Reports Within 12 hours
₹1100
<b>Total = 2699</b>
08:33 am
Customer
This is for a 9 year old. Don't you have packages for kids?
08:35 am
Agent
The full body checkup essential includes all of you wanted test plus other vital test . Notably we have to add Ferritin separately .
08:35 am
Agent
Alright, kindly let me check for info.
08:36 am
Agent
<b>Children's Checkup - Essential for Kids<br></b>Tests included
• Magnesium (Mg)
• Cholesterol Total
• Ferritin
• Complete Blood Count (CBC)
• Thyroid Function Test (TFT)
• Glycosylated Haemoglobin (HbA1c)
• Vitamin D, Total
• Immunoglobulin E (Total IgE)
• Vitamin B12
• Calcium
<b>Reports Within 12 hours<br>₹ 1299</b>
08:40 am
Agent
<b>Children's Checkup - Advanced for Kids</b>
Tests included
• Liver Function Test (LFT)
• Magnesium (Mg)
• Kidney Function Test with Electrolytes (KFT / RFT)
• Ferritin
• Complete Blood Count (CBC)
• Vitamin B12
• Thyroid Function Test (TFT)
• Glycosylated Haemoglobin (HbA1c)
• Vitamin D, Total
• Immunoglobulin E (Total IgE)
• Iron Profile
• Lipid Profile
<b>Reports Within 12 hours<br>₹ 2099</b>
08:40 am
Agent
Above are the packages for kids.
08:42 am
Customer
Let me have a look
08:42 am
Agent
Kindly tell ,if you would like to go with the package !
08:42 am
Customer
I will go with this
08:44 am
Agent
Advance one or Essential one ? Kindly confirm
08:45 am
Customer
Advanced
08:46 am
Agent
Thank you for confirming.
08:46 am
Agent
To help you with the booking process, please let us know the following details:
<b>Patient's Name :<br></b><b>Primary Contact (For Communication):<br></b><b>Age :<br>Gender :<br>Preferred Slot: (Date & Time)</b>
08:47 am
Agent
May I please check if we’re still connected? I want to ensure you don’t face any inconvenience while we resolve this for you.
08:49 am
Customer
Aryan Kora
9 yrs
Male
9845045901
26th March(tomorrow)
7:00am
08:50 am
Agent
Thank you for sharing the details with us.
08:51 am
Agent
Please allow me a few minutes to revert back to you regarding this.
08:52 am
Customer
Ok
08:55 am
Agent
Kindly confirm the date and slot timing below -
[Image]
09:00 am
Agent
We are almost done with booking ! kindly tell us.
09:01 am
Customer
Yes.
09:02 am
Customer
I will have to get into driving. Please finish this fast.
09:02 am
Agent
Thank you for confirming it.
09:02 am
Agent
Sure . I will finish it faster.
09:03 am
Customer
[File: Aryan_Kora_receipt_20260325090425.pdf]
09:05 am
Customer
Thank you. Is the process done?
09:05 am
Agent
Thank you for doing payment.
09:06 am
Agent
Yes, just a minute to go.
09:06 am
Agent
<b>Thank you; your order has been scheduled!</b>
I have shared the invoice and payment link with you on WhatsApp.
‼️<b>Kindly review the invoice carefully before making the payment and providing the sample</b> <b>to ensure all patient and test details are correct.</b>‼️
In case you notice any error, please reach out to our chat support; we’ll be happy to assist you right away!
09:06 am
Agent
Kindly note that our eMedic will call you upon reaching your location. Please answer the call to ensure a smooth and timely service and to avoid any delays or rescheduling.
09:06 am
Agent
[Image]
09:07 am
Agent
Is there anything else I can assist you with?
09:07 am
Customer
Thanks. Nothing else.
09:09 am
Agent
Thank you for reaching out to Orange Health Labs!
Have a great day!
09:09 am
AI Extraction
Customer Requests
- Children's Checkup - Advanced for Kids confirmed
Patient
Name: Aryan Kora | Phone: 9845045901
Address
No.206/2, Golf ridge, ground floor, vaswani layout, off EGL road, near hilton hotel, Bangalore -560017
Summary
Customer requested a health checkup package for their 9-year-old child Aryan Kora and confirmed the Children's Checkup - Advanced for Kids package. Booking was successfully completed for 26th March at 7:00 AM with payment confirmation.
Actual Booking (CRM)
Tests: Children's Checkup - Advanced for Kids
Patient: Aryan Kora
Address: N/A
Slot: 26-03-2026 04:00:00 PM
Findings (0)
No findings for this conversation.