Conversation #596
Conversation
Agent
Since you seem to be away, I'm closing this chat. Kindly get back to us if you have any further queries or need any assistance.
03:08 pm
Agent
Thank you for reaching out to Orange Health Labs! Have a great day!
03:08 pm
Customer
https://feedback.orangehealth.in/address/success
04:33 am
Agent
Hi, Kamakshi here.
04:33 am
Agent
Hi Neha! Thanks for sharing that link. How can I help you today? Do you need help with a test booking, or is there something about an existing order?
04:34 am
Customer
Hello
08:33 am
Agent
Hi, Riya here.
08:33 am
Agent
Hi Neha! 👋 I'm Riya from Orange Health 🧡 How can I help you today?
08:33 am
Customer
Beta HCG test karana h mujhe
08:33 am
Agent
Got it, Neha! You'd like to book a Beta hCG test. Let me connect you with our booking team right away — they'll confirm availability, pricing, and schedule your home collection.
📱 Download the Orange Health app for 24×7 self-service — book, track, reschedule, pay & get reports anytime: https://orangehealth.onelink.me/iAoC/sfv8g736
08:33 am
Agent
Summary: new_booking
Order: Unknown | Phone: 7683061398
Reason: new_booking
OMS: https://oms.orangehealth.in/request/Unknown
SuperCRM: https://supercrm.orangehealth.in/request/Unknown
08:33 am
Agent
Hi, Pranshu Shrinag here.
08:33 am
Agent
Good afternoon!
08:34 am
Agent
Sure, I will assist you with the same.
08:34 am
Customer
Ok I want it today
08:34 am
Agent
<b>Kindly confirm the address below so I can share the correct cost of the test and report timing.<br><br></b> House no: rss international school sadarpur chhalera sec 45 noida, floor no: , block/tower: , landmark: , directions:
Rss international school, gali number 3, village chhalera & sadarpur, chhalera bangar, sector 44, noida, uttar pradesh, india
201303
08:35 am
Customer
Yes above address is correct
08:35 am
Agent
Thank you for your confirmation. Kindly allow me a moment to share the test details along with the pricing information.
08:36 am
Agent
We would like to inform you that Beta hCG testing is available at our facility. We currently offer the following options:
• Beta hCG – Pregnancy Marker
Report turnaround time: Within 6 hours
Price: ₹700
• Beta hCG – Tumor Marker
Report turnaround time: Within 6 hours
Price: ₹1550
• Beta hCG – Free
Report turnaround time: By Sunday, 29 March
Price: ₹1800
Kindly let us know which Beta hCG test you would like to proceed with, and we will assist you with the booking.
08:39 am
Agent
Fasting is not mandatory for this. You can give the sample in a non-fasting state as well. However, if your doctor has specifically advised fasting, you can follow that instruction.
08:40 am
Customer
Beta HCG pregnancy markee
08:40 am
Agent
Thank you for your confirmation.
08:41 am
Agent
Please confirm the details.
Neha Sharma
31 Y · Female
08:41 am
Customer
Yes correct
08:42 am
Agent
Thank you for your confirmation.
08:42 am
Agent
These are the available slots. May I know your slot preference, please?
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08:42 am
Customer
4:30 PM
08:43 am
Agent
Thank you for your confirmation. I will proceed with booking the slot.
08:43 am
Agent
Your order has been booked successfully.
Collection day
Today, 25th March 2026
Collection slot
04:30 pm
08:43 am
Agent
Kindly note that our eMedic will call you upon reaching your location. Please answer the call to ensure a smooth and timely service and to avoid any delays or rescheduling.
08:43 am
Agent
The E-Medic will give you a call on this number: 7683061398.
08:44 am
Agent
[Image]
08:44 am
Agent
<b>Thank you; your order has been scheduled!</b>
I have shared the invoice and payment link with you on WhatsApp.
‼️<b>Kindly review the invoice carefully before making the payment and providing the sample</b> <b>to ensure all patient and test details are correct.</b>‼️
In case you notice any error, please reach out to our chat support; we’ll be happy to assist you right away!
08:44 am
Agent
Your satisfaction is our top priority. May I kindly ask if there’s anything else you would like to discuss or clarify?
08:45 am
Agent
Thank you for reaching out to Orange Health Labs! Have a great day!
08:47 am
AI Extraction
Customer Requests
- Beta hCG - Pregnancy Marker confirmed
Patient
Name: Neha Sharma | Phone: 7683061398
Address
House no: RSS International School Sadarpur Chhalera Sec 45 Noida, Gali number 3, Village Chhalera & Sadarpur, Chhalera Bangar, Sector 44, Noida, Uttar Pradesh, India 201303
Summary
Customer Neha Sharma requested a Beta hCG test, confirmed pregnancy marker variant, and booked home collection for today (25th March 2026) at 4:30 PM at her Noida address.
Actual Booking (CRM)
Tests: Beta hCG - Pregnancy marker
Patient: Neha Sharma
Address: N/A
Slot: 25-03-2026 04:30:00 PM
Findings (0)
No findings for this conversation.