Conversation #714

Date: 2026-03-25 Associate: Suryapratap Acharya TTB no order found

Conversation

Customer
Hi, I need some help with Full Body Checkup - Essential in Mumbai.
01:35 pm
Agent
Hi, Riya here.
01:35 pm
Agent
Hi! Thanks for reaching out 🧡 I'd love to help you with the Full Body Checkup - Essential in Mumbai. Let me connect you with our booking team right away — they can share pricing, answer any questions, and get you scheduled. 📱 Download the Orange Health app for 24×7 self-service — book, track, reschedule, pay & get reports anytime: https://orangehealth.onelink.me/iAoC/sfv8g736
01:35 pm
Agent
Summary: new_booking Order: Unknown | Phone: 9373418968 Reason: new_booking OMS: https://oms.orangehealth.in/request/Unknown SuperCRM: https://supercrm.orangehealth.in/request/Unknown
01:35 pm
Agent
Hi, Suryapratap Acharya here.
01:35 pm
Agent
Good evening.
01:36 pm
Agent
Sure, I will help you with the package.
01:36 pm
Agent
May I kindly know your <b>complete address with pincode</b> so I can confirm the cost and estimated report time for you?
01:40 pm
Agent
Are we still connected?
01:43 pm
Agent
It appears that you’re currently unavailable on WhatsApp, I will proceed to connect with you via call to assist you further.
01:48 pm
Agent
[Image]
01:48 pm
Agent
cx disconnected the call.
01:49 pm
Agent
We attempted to contact you, but unfortunately, we were unable to connect. Please feel free to reach out at your convenience; we'll be happy to assist!
01:49 pm
Agent
Thank you for reaching out to Orange Health Labs! Have a great day!
01:49 pm

AI Extraction

Customer Requests

  • Full Body Checkup - Essential discussed

Patient

Name: N/A | Phone: 9373418968

Summary

Customer inquired about Full Body Checkup - Essential in Mumbai. Agent attempted to collect address and schedule but disconnected before completing the booking process.

Findings (0)

No findings for this conversation.