Conversation #714
Conversation
Customer
Hi, I need some help with Full Body Checkup - Essential in Mumbai.
01:35 pm
Agent
Hi, Riya here.
01:35 pm
Agent
Hi! Thanks for reaching out 🧡 I'd love to help you with the Full Body Checkup - Essential in Mumbai. Let me connect you with our booking team right away — they can share pricing, answer any questions, and get you scheduled.
📱 Download the Orange Health app for 24×7 self-service — book, track, reschedule, pay & get reports anytime: https://orangehealth.onelink.me/iAoC/sfv8g736
01:35 pm
Agent
Summary: new_booking
Order: Unknown | Phone: 9373418968
Reason: new_booking
OMS: https://oms.orangehealth.in/request/Unknown
SuperCRM: https://supercrm.orangehealth.in/request/Unknown
01:35 pm
Agent
Hi, Suryapratap Acharya here.
01:35 pm
Agent
Good evening.
01:36 pm
Agent
Sure, I will help you with the package.
01:36 pm
Agent
May I kindly know your <b>complete address with pincode</b> so I can confirm the cost and estimated report time for you?
01:40 pm
Agent
Are we still connected?
01:43 pm
Agent
It appears that you’re currently unavailable on WhatsApp, I will proceed to connect with you via call to assist you further.
01:48 pm
Agent
[Image]
01:48 pm
Agent
cx disconnected the call.
01:49 pm
Agent
We attempted to contact you, but unfortunately, we were unable to connect. Please feel free to reach out at your convenience; we'll be happy to assist!
01:49 pm
Agent
Thank you for reaching out to Orange Health Labs! Have a great day!
01:49 pm
AI Extraction
Customer Requests
- Full Body Checkup - Essential discussed
Patient
Name: N/A | Phone: 9373418968
Summary
Customer inquired about Full Body Checkup - Essential in Mumbai. Agent attempted to collect address and schedule but disconnected before completing the booking process.
Findings (0)
No findings for this conversation.