Conversation #718

Date: 2026-03-25 Associate: Harsh Jain TTB no order found

Conversation

Agent
Hi, Harsh Jain here.
01:31 pm
Agent
Good evening!
01:32 pm
Agent
Certainly, I will be connecting with you over a call shortly.
01:33 pm
Agent
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01:34 pm
Agent
Is this address correct? House no: a-1/303,tower heights appartments,pitampura ,delhi-110088, floor no: , block/tower: , landmark: , directions: Tower heights, pitampura, delhi, india 110088
01:35 pm
Agent
<b>Full Body Checkup - Advanced<br></b>Tests included • Liver Function Test (LFT) • Kidney Function Test with Electrolytes (KFT / RFT) • Microalbumin Creatinine Ratio, Urine • Vitamin B12 • Thyroid Function Test (TFT) • C-Reactive Protein (CRP) • Glycosylated Haemoglobin (HbA1c) • Vitamin D, Total • CBP • Urine Complete Analysis • Iron Profile • Blood Sugar • Lipid Profile Reports Within 6 hours <b>₹ 2799</b>
01:36 pm
Customer
Blood tests- Cbc Vit d Vit b12 Lft Kft Lipid Hba1c Thyroid profile Iron profile Blood group
01:36 pm
Agent
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01:37 pm
Agent
Collection day Tomorrow, 18th March 2026 Collection slot 06:00 am
01:41 pm
Agent
<b>Thank you; your order has been scheduled!</b> I have shared the invoice and payment link with you on WhatsApp. ‼️<b>Kindly review the invoice carefully before making the payment and providing the sample</b> <b>to ensure all patient and test details are correct.</b>‼️ In case you notice any error, please reach out to our chat support; we’ll be happy to assist you right away!
01:41 pm
Agent
Once our eMedic reaches your location, they'll give you a call. Please answer to avoid any delay or cancellation.
01:41 pm
Agent
The container will be provided by our eMedic at the time of collection. We request a fresh midstream urine sample, so please drink ample water before the visit. The eMedic can wait for up to 5 minutes. If the sample is not provided during the visit, a recollection can be scheduled <b>only after 10AM.</b> Let me know if you need any further help with the process.
01:41 pm
Agent
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01:42 pm
Agent
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01:43 pm
Agent
Please check the invoice, and if there are any errors, kindly let me know.
01:43 pm
Agent
I hope your queries were resolved over the call. Please feel free to reach out for any further assistance. We'll be happy to assist you!
01:43 pm
Agent
Booked over a call
01:44 pm
Agent
Thank you for reaching out to Orange Health Labs! Have a great day!
01:46 pm
Customer
Hello
01:40 pm
Agent
Hi, Riya here.
01:40 pm
Agent
Hi Suneel! I'm Riya from Orange Health 🧡 How can I help you today?
01:40 pm
Customer
Need appointment tomorrow
01:40 pm
Agent
Got it! Let me connect you with our booking team right away — they'll help you schedule an appointment for tomorrow. 📱 Download the Orange Health app for 24×7 self-service — book, track, reschedule, pay &amp; get reports anytime: https://orangehealth.onelink.me/iAoC/sfv8g736
01:40 pm
Agent
Summary: new_booking Order: Unknown | Phone: 9821390343 Reason: new_booking OMS: https://oms.orangehealth.in/request/Unknown SuperCRM: https://supercrm.orangehealth.in/request/Unknown
01:40 pm
Agent
Hi, Harsh Jain here.
01:40 pm
Customer
Pls call
01:40 pm
Customer
Need tomorrow appointment
01:43 pm
Agent
Good evening!
01:45 pm
Customer
Hello
01:45 pm
Agent
Sure, I can definitely help you with that!
01:45 pm
Agent
Certainly, I will be connecting with you over a call shortly.
01:46 pm
Customer
Ok
01:46 pm
Agent
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01:54 pm
Agent
We attempted to contact you, but unfortunately, we were unable to connect. Please feel free to reach out at your convenience; we'll be happy to assist!
01:57 pm
Agent
Thank you for reaching out to Orange Health Labs! Have a great day!
01:57 pm
Customer
I am on call
01:57 pm

AI Extraction

Customer Requests

  • CBC confirmed
  • Vitamin D confirmed
  • Vitamin B12 confirmed
  • LFT confirmed
  • KFT confirmed
  • Lipid Profile confirmed
  • HbA1c confirmed
  • Thyroid Profile confirmed
  • Iron Profile confirmed
  • Blood Group confirmed

Patient

Name: Suneel | Phone: 9821390343

Address

House no: a-1/303, Tower Heights Apartments, Pitampura, Delhi-110088

Summary

Customer Suneel requested blood tests (CBC, Vitamin D, B12, LFT, KFT, Lipid Profile, HbA1c, Thyroid Profile, Iron Profile, Blood Group) and appointment was scheduled for 18th March 2026 at 06:00 am at the provided address in Pitampura, Delhi.

Findings (0)

No findings for this conversation.