Conversation #723
Conversation
Agent
Please let us know your experience chatting with Orange Health Support.
02:36 am
Customer
Happy
02:36 am
Agent
Thank you for reaching out to Orange Health Labs. We'll close the chat now.
02:36 am
Customer
Hi
02:43 am
Agent
<p>Hi Abhijeet Bindra,</p><br><p>How can we help you? </p>
02:43 am
Customer
Any other query
02:43 am
Agent
Thank you for reaching out. We'll assign an agent to assist you shortly.
02:43 am
Agent
Hi, K N here.
02:43 am
Agent
Good morning.
02:44 am
Customer
Pls comfirm the 2 nd collection time
02:44 am
Agent
Kindly hold while I look into this query for you.
02:44 am
Customer
As ur emdic says cant happen at 10 am
02:44 am
Agent
As checked, your slot is scheduled for
Today, 28th March 2026
Time: 10:00 am
02:44 am
Agent
Please be informed that for post-fasting tests, the patient is required to consume a meal (breakfast/lunch/dinner) 1.5 to 2 hours before the scheduled PPBS sample collection.
02:44 am
Customer
PPBS
02:44 am
Agent
Would you like to reschedule the slot?
02:45 am
Agent
MUM5515068
02:45 am
Customer
12 noon
02:45 am
Customer
Is fine
02:45 am
Agent
As checked, your slot is rescheduled for
Today, 28th March 2026
Time: 12:00 pm
02:46 am
Agent
Is there anything else I can assist you with?
02:46 am
Agent
MUM5515068
02:46 am
Customer
No
02:46 am
Customer
Tks
02:46 am
Agent
You're welcome.
02:47 am
Agent
Thank you for reaching out to Orange Health Labs! Have a great day!
02:47 am
Customer
Pls give the emedic
Thia no
9930885351
02:47 am
Agent
Sure, I am looking into this. Kindly allow me a few minutes.
02:47 am
Agent
I have shared the alternative number with the eMedic.
02:48 am
Agent
Your satisfaction is our top priority. May I kindly ask if there’s anything else you would like to discuss or clarify?
02:48 am
Agent
MUM5515068
02:48 am
Customer
No
02:48 am
Customer
Yes
02:48 am
Customer
How do i pay
02:48 am
Customer
Pls send me the link
02:48 am
Agent
Please find the payment link
https://orn.ge/pay-hGd3o9Kf
02:49 am
Agent
Thank you for reaching out to Orange Health Labs! Have a great day!
02:49 am
Agent
Please let us know your experience chatting with Orange Health Support.
02:49 am
Customer
[Image]
06:26 am
Customer
Payment done
06:26 am
Agent
<p>Thank you for messaging us. We are offline from 11:00 PM to 6:00 AM. </p><br><p>We will revert to you as soon as we are back. You may also email us at support@orangehealth.in</p>
06:26 am
AI Extraction
Customer Requests
- PPBS confirmed
Patient
Name: Abhijeet Bindra | Phone: 9930885351
Summary
Customer requested to confirm and reschedule the second collection time from 10:00 am to 12:00 pm on 28th March 2026. PPBS test was confirmed and payment was completed.
Findings (0)
No findings for this conversation.