Conversation #729

Date: 2026-03-25 Associate: Ashish Rohra TTB no order found

Conversation

Customer
Hi, I need some help with Extended Thyroid Profile in Gurgaon.
02:07 pm
Agent
Hi, Riya here.
02:07 pm
Agent
Hi! I'd be happy to help you book an Extended Thyroid Profile in Gurgaon. Let me connect you with our booking team right away — they can confirm pricing, availability, and get you scheduled. 📱 Download the Orange Health app for 24×7 self-service — book, track, reschedule, pay & get reports anytime: https://orangehealth.onelink.me/iAoC/sfv8g736
02:07 pm
Agent
Summary: new_booking Order: Unknown | Phone: 8233579465 Reason: new_booking OMS: https://oms.orangehealth.in/request/Unknown SuperCRM: https://supercrm.orangehealth.in/request/Unknown
02:07 pm
Agent
Hi, Gaurav Singh here.
02:07 pm
Agent
Hi, Ashish Rohra here.
02:07 pm
Agent
Good Evening!
02:07 pm
Agent
May I kindly know your <b>complete address with pincode</b> so I can confirm the cost and estimated report time for you?
02:08 pm
Agent
Are we still connected?
02:11 pm
Agent
It appears that you’re currently unavailable on WhatsApp, I will proceed to connect with you via call to assist you further.
02:14 pm
Agent
We attempted to contact you, but unfortunately, we were unable to connect. Please feel free to reach out at your convenience; we'll be happy to assist!
02:16 pm
Agent
Thank you for reaching out to Orange Health Labs! Have a great day!
02:16 pm

AI Extraction

Customer Requests

  • Extended Thyroid Profile discussed

Patient

Name: Ashish Rohra | Phone: 8233579465

Summary

Customer requested Extended Thyroid Profile booking in Gurgaon. Agent attempted to collect address and schedule but failed to connect with customer for completion.

Findings (0)

No findings for this conversation.