Conversation #737
Conversation
Agent
Good evening.
02:09 pm
Customer
Is there any package includes c- peptide test... please give details
02:09 pm
Customer
Good evening
02:10 pm
Agent
Apologies, we don't have any package which covers C-peptide test, so you have to take as a separate test.
02:13 pm
Agent
Is there anything else I can assist you with?
02:16 pm
Agent
Since you seem to be away, I'm closing this chat. Kindly get back to us if you have any further queries or need any assistance.
02:19 pm
Agent
Thank you for reaching out to Orange Health Labs! Have a great day!
02:19 pm
Customer
What is the cost of c- peptide, fasting insulin and homa -ir separately and combo?
05:16 pm
Agent
Hi, Riya here.
05:16 pm
Agent
Hi Gopi! Great question. I don't have the exact pricing for C-Peptide, Fasting Insulin, and HOMA-IR in my system right now. Let me connect you with our booking team — they'll give you the current prices for each test separately and any combo packages we offer, plus help you book if you'd like.
📱 Download the Orange Health app for 24×7 self-service — book, track, reschedule, pay & get reports anytime: https://orangehealth.onelink.me/iAoC/sfv8g736
05:16 pm
Agent
Summary: test_pricing
Order: Unknown | Phone: 9849597116
Reason: test_pricing
OMS: https://oms.orangehealth.in/request/Unknown
SuperCRM: https://supercrm.orangehealth.in/request/Unknown
05:16 pm
Agent
Hi, Gaurav Singh here.
05:16 pm
Agent
Good evening!
05:16 pm
Customer
Good evening. What is the cost of c- peptide, fasting insulin and homa -ir separately and combo?
05:16 pm
Agent
Sure! I will help you with the tests.
05:17 pm
Agent
May I know if this address is correct to check the cost and report timing?| <b><br></b> <b>Flat number 301, devi ashirvad apartments, 2nd main road,<br>1, doddanekundi main rd, shanbogh layout, doddanekundi, ಕೃಷ್ಣರಾಜಪುರ, bengaluru, karnataka 560037, india<br>560037</b>
05:18 pm
Customer
Please tell me the cost
05:19 pm
Agent
Sure! May I know if the address is correct?
05:20 pm
Agent
Are we still connected?
05:22 pm
Customer
Why address? I am not asking you to book these tests
05:22 pm
Customer
I am asking you the price of these tests
05:22 pm
Agent
I would like to inform you that to check the cost and report timings, details are required and please be assured we will not book any other without your confirmation.
05:23 pm
Agent
I will let you know about the test details. Please give me a few minutes.
05:24 pm
Agent
Thank you for your patience.
05:25 pm
Agent
Here are the test details and reports timing.
C-peptide- Random - ₹1200 - 15 hours
Insulin - Fasting - ₹1080 - 12 hours
HOMA-IR, Insulin Resistance Index - ₹1360 - 12 hours
<b>Total - 3640/-</b>
05:26 pm
Agent
Is there anything else I can assist you with?
05:28 pm
Agent
Thank you for reaching out to Orange Health Labs! Have a great day!
05:30 pm
Customer
Tq
05:40 pm
Agent
Hi, Garima Sharma here.
12:31 am
Agent
Good morning.
12:32 am
Agent
Is there anything else I can assist you with?
12:34 am
Agent
Thank you for reaching out to Orange Health Labs! Have a great day!
12:37 am
AI Extraction
Customer Requests
- C-peptide discussed
- Fasting Insulin discussed
- HOMA-IR discussed
Patient
Name: Gopi | Phone: 9849597116
Address
Flat number 301, devi ashirvad apartments, 2nd main road, 1, doddanekundi main rd, shanbogh layout, doddanekundi, ಕೃಷ್ಣರಾಜಪುರ, bengaluru, karnataka 560037, india
Summary
Customer inquired about pricing for C-peptide, Fasting Insulin, and HOMA-IR tests separately and as a combo. Agent provided individual and total pricing (₹3640) but no booking was confirmed.
Findings (0)
No findings for this conversation.