Conversation #742

Date: 2026-03-25 Associate: Shalabh Sharma TTB no order found

Conversation

Agent
Most welcome.
12:10 pm
Agent
Is there anything else I can assist you with?
12:11 pm
Customer
What's ppbs!
12:11 pm
Customer
Ppbs?
12:11 pm
Customer
It's only one test right?
12:11 pm
Agent
Please ignore above message.
12:11 pm
Customer
Also do you need my flat number?
12:12 pm
Agent
For sugar testing,<b> two samples </b>will be collected: - <b>Fasting Sample (FBS)</b>: This will be taken after <b>10–12 hours of overnight fasting</b>. <i>(Can drink only plain water)</i> Please ensure you follow the fasting and timing instructions for accurate results.
12:12 pm
Agent
Emedic will call you regarding this infomation.
12:13 pm
Customer
Okay
12:13 pm
Agent
Is there anything else I can assist you with?
12:13 pm
Customer
No thank you
12:13 pm
Agent
Thank you for reaching out to Orange Health Labs! Have a great day!
12:14 pm
Customer
I need to schedule two full blood tests for tomorrow
02:21 pm
Agent
Hi! I'd love to help you book two full blood tests for tomorrow. Let me connect you with our booking team — they can check availability, confirm the slot, and get you all set up right away. 📱 Download the Orange Health app for 24×7 self-service — book, track, reschedule, pay &amp; get reports anytime: https://orangehealth.onelink.me/iAoC/sfv8g736
02:21 pm
Agent
Summary: new_booking Order: Unknown | Phone: Reason: new_booking OMS: https://oms.orangehealth.in/request/Unknown SuperCRM: https://supercrm.orangehealth.in/request/Unknown
02:21 pm
Customer
Okay
02:22 pm
Agent
Good evening.
02:22 pm
Customer
Good evening
02:22 pm
Customer
Hi
02:25 pm
Agent
Please confirm which blood test you are looking for.
02:25 pm
Customer
Full blood test
02:26 pm
Agent
Please confirm the address- Jagdusha Nagar, Jagdusha Nagar, Ghatkopar West, Mumbai, Maharashtra 400086.
02:27 pm
Customer
Correct
02:28 pm
Agent
<b>Full Body Checkup - Basic</b> Tests included Liver Function Test (LFT) • Kidney Function Test with Electrolytes (KFT / RFT) • Cholesterol Total • Complete Blood Count (CBC) • Thyroid Function Test (TFT) • Urine Complete Analysis • Blood Sugar Reports Within 6 hours <b>₹ 1099</b>
02:31 pm
Agent
<b>Full Body Checkup - Essential</b> Tests included • Liver Function Test (LFT) • Kidney Function Test with Electrolytes (KFT / RFT) • Thyroid Function Test (TFT) • Glycosylated Haemoglobin (HbA1c) • Vitamin D, Total • Complete Blood Count (CBC) with ESR • Urine Complete Analysis • Vitamin B12 • Blood Sugar • Lipid Profile Reports Within 6 hours <b>₹ 1599</b>
02:32 pm
Agent
<b>Full Body Checkup - Advanced</b> Tests included • Liver Function Test (LFT) • Kidney Function Test with Electrolytes (KFT / RFT) • Microalbumin Creatinine Ratio, Urine • Vitamin B12 • Thyroid Function Test (TFT) • C-Reactive Protein (CRP) • Glycosylated Haemoglobin (HbA1c) • Vitamin D, Total • CBP • Urine Complete Analysis • Iron Profile • Blood Sugar • Lipid Profile Reports Within 6 hours <b>₹ 2799</b>
02:32 pm
Agent
<b>Full Body Checkup - Comprehensive</b> Tests included Amylase C-Reactive Protein (CRP) High Sensitive C-Reactive Protein (HSCRP) Glycosylated Haemoglobin (HbA1c) Immunoglobulin E (Total IgE) Iron Profile Lipase Lipid Profile Liver Function Test (LFT) Magnesium (Mg) Microalbumin Creatinine Ratio, Urine Blood Sugar Thyroid Function Test (TFT) Urine Complete Analysis Vitamin B12 Vitamin D, Total Kidney Function Test with Electrolytes (KFT / RFT) APO-A1/APO-B Ratio Complete Blood Count (CBC) with ESR Reports Within 12 hours <b>₹ 3899</b>
02:33 pm
Agent
Please confirm which package you are looking for.
02:33 pm
Customer
This test includes everything?
02:33 pm
Agent
It depends on which test you are looking for.
02:34 pm
Customer
I'll double check and get back to you soon
02:35 pm
Agent
Sure, Please feel free to reach out at your convenience; we'll be happy to assist!
02:35 pm
Agent
Is there anything else I can assist you with?
02:35 pm
Agent
Since you seem to be away, I'm closing this chat. Kindly get back to us if you have any further queries or need any assistance.
02:37 pm
Agent
Thank you for reaching out to Orange Health Labs! Have a great day!
02:37 pm

AI Extraction

Customer Requests

  • Full Blood Test discussed
  • Two full blood tests discussed

Patient

Name: N/A | Phone: N/A

Address

Jagdusha Nagar, Jagdusha Nagar, Ghatkopar West, Mumbai, Maharashtra 400086

Summary

Customer requested to schedule two full blood tests for tomorrow at the provided address. Customer did not confirm a specific package and indicated they would double-check and follow up later.

Findings (0)

No findings for this conversation.