Conversation #753

Date: 2026-03-25 Associate: Aman Khan TTB no order found

Conversation

Agent
Good evening!
02:53 pm
Customer
Can you help me with the prices
02:53 pm
Agent
Sure, I will help you with the same.
02:53 pm
Agent
May I kindly know your <b>complete address with pin-code</b> so I can confirm the cost and estimated report time for you?
02:54 pm
Customer
Full Body Checkup with Orange One in Hyderabad with Ferritin
02:54 pm
Customer
3-147, Sai Venkatadri Towers, KTR Colony, Balaji Nagar, R. No:05, Nizampet, 500090
02:55 pm
Customer
Flat 404
02:55 pm
Agent
Thank you for confirming.
02:56 pm
Agent
<b>Full Body Checkup - Comprehensive<br></b>Tests included Amylase C-Reactive Protein (CRP) High Sensitive C-Reactive Protein (HSCRP) Glycosylated Haemoglobin (HbA1c) Immunoglobulin E (Total IgE) Iron Profile Lipase Lipid Profile Liver Function Test (LFT) Magnesium (Mg) Microalbumin Creatinine Ratio, Urine Blood Sugar Thyroid Function Test (TFT) Urine Complete Analysis Vitamin B12 Vitamin D, Total Kidney Function Test with Electrolytes (KFT / RFT) APO-A1/APO-B Ratio Complete Blood Count (CBC) with ESR Reports Within 12 hours ₹ 3899
02:56 pm
Agent
<b>Full Body Checkup - Advanced<br></b>Tests included • Liver Function Test (LFT) • Kidney Function Test with Electrolytes (KFT / RFT) • Microalbumin Creatinine Ratio, Urine • Vitamin B12 • Thyroid Function Test (TFT) • C-Reactive Protein (CRP) • Glycosylated Haemoglobin (HbA1c) • Vitamin D, Total • CBP • Urine Complete Analysis • Iron Profile • Blood Sugar • Lipid Profile Reports Within 6 hours ₹ 2799
02:57 pm
Customer
Full Body Checkup with Orange One in Hyderabad with Ferritin
02:57 pm
Agent
<b>Full Body Checkup - Essential<br></b>Tests included • Liver Function Test (LFT) • Kidney Function Test with Electrolytes (KFT / RFT) • Thyroid Function Test (TFT) • Glycosylated Haemoglobin (HbA1c) • Vitamin D, Total • Complete Blood Count (CBC) with ESR • Urine Complete Analysis • Vitamin B12 • Blood Sugar • Lipid Profile Reports Within 6 hours ₹ 1599
02:57 pm
Customer
I want this
02:57 pm
Agent
Apologies, I am sharing the Orange One with you.
02:58 pm
Customer
I want Full Body Checkup with Orange One in Hyderabad + Ferritin
02:59 pm
Agent
<b>Full Body Checkup - Complete (ONLY FOR ORANGE ONE SUBSCRIPTION)<br></b>Tests included • Thyroid Function Test (TFT) • Amylase • Troponin-I • Urine Complete Analysis • Vitamin B12 • Testosterone - Total • C-Reactive Protein (CRP) • High Sensitive C-Reactive Protein (HSCRP) • HOMA-IR, Insulin Resistance Index • Estradiol (E2) • Glycosylated Haemoglobin (HbA1c) • HBsAg (Qualitative) (Rapid) • Vitamin D, Total • Immunoglobulin E (Total IgE) • Iron Profile • Lactate Dehydrogenase (LDH) • Lipase • Lipid Profile • Liver Function Test (LFT) • Magnesium (Mg) • Kidney Function Test with Electrolytes (KFT / RFT) • Microalbumin Creatinine Ratio, Urine • APO-A1/APO-B Ratio • Complete Blood Count (CBC) with ESR Reports Within 12 hours ₹ 4999
03:00 pm
Customer
What about Ferritin test? Is it included in the orange one
03:01 pm
Agent
<b>Ferritin<br></b> Reports Within 12 hours ₹990
03:01 pm
Customer
Can you combine both and give me an offer please
03:02 pm
Agent
I completely understand your concern. However, the price you see is already a discounted rate. Please note, you’re not just paying for the test. You’re paying for the overall service experience as well. At Orange Health Labs, we ensure no batching, provide painless sample collection, and offer quick, accurate reports. We assure you that you will have a seamless experience with us.
03:03 pm
Customer
You can't give any offer now? I mean discounts
03:04 pm
Agent
<b>Full Body Checkup - Complete (ONLY FOR ORANGE ONE SUBSCRIPTION)<br></b>Tests included • Thyroid Function Test (TFT) • Amylase • Troponin-I • Urine Complete Analysis • Vitamin B12 • Testosterone - Total • C-Reactive Protein (CRP) • High Sensitive C-Reactive Protein (HSCRP) • HOMA-IR, Insulin Resistance Index • Estradiol (E2) • Glycosylated Haemoglobin (HbA1c) • HBsAg (Qualitative) (Rapid) • Vitamin D, Total • Immunoglobulin E (Total IgE) • Iron Profile • Lactate Dehydrogenase (LDH) • Lipase • Lipid Profile • Liver Function Test (LFT) • Magnesium (Mg) • Kidney Function Test with Electrolytes (KFT / RFT) • Microalbumin Creatinine Ratio, Urine • APO-A1/APO-B Ratio • Complete Blood Count (CBC) with ESR Reports Within 12 hours ₹ 4999 <b>Ferritin<br></b>Reports Within 12 hours ₹990 <b>Total Amount:5989/-</b>
03:04 pm
Agent
May I proceed with the booking?
03:07 pm
Customer
Full body checkup - Advance + Ferritin How much for this?
03:12 pm
Agent
<b>Full Body Checkup - Comprehensive<br></b>Tests included Amylase C-Reactive Protein (CRP) High Sensitive C-Reactive Protein (HSCRP) Glycosylated Haemoglobin (HbA1c) Immunoglobulin E (Total IgE) Iron Profile Lipase Lipid Profile Liver Function Test (LFT) Magnesium (Mg) Microalbumin Creatinine Ratio, Urine Blood Sugar Thyroid Function Test (TFT) Urine Complete Analysis Vitamin B12 Vitamin D, Total Kidney Function Test with Electrolytes (KFT / RFT) APO-A1/APO-B Ratio Complete Blood Count (CBC) with ESR Reports Within 12 hours ₹ 3899 <b>Ferritin<br></b>Reports Within 12 hours ₹990 <b><br></b> <b>Total Amount:4889/-</b>
03:14 pm
Customer
Not comprehensive, I was looking for advanced
03:14 pm
Agent
<b>Full Body Checkup - Advanced<br></b>Tests included • Liver Function Test (LFT) • Kidney Function Test with Electrolytes (KFT / RFT) • Microalbumin Creatinine Ratio, Urine • Vitamin B12 • Thyroid Function Test (TFT) • C-Reactive Protein (CRP) • Glycosylated Haemoglobin (HbA1c) • Vitamin D, Total • CBP • Urine Complete Analysis • Iron Profile • Blood Sugar • Lipid Profile Reports Within 6 hours ₹ 2799 <b>Ferritin<br></b>Reports Within 12 hours ₹990 <b><br></b> <b>Total Amount: 3789/-</b>
03:17 pm
Agent
May I proceed with the booking?
03:18 pm
Customer
Any discounts??
03:20 pm
Agent
I completely understand your concern. However, the price you see is already a discounted rate. Please note, you’re not just paying for the test. You’re paying for the overall service experience as well. At Orange Health Labs, we ensure no batching, provide painless sample collection, and offer quick, accurate reports. We assure you that you will have a seamless experience with us.
03:20 pm
Agent
May I proceed with the booking?
03:24 pm
Customer
Can you apply OHVALUE
03:24 pm
Customer
I am getting 150 off
03:24 pm
Agent
&nbsp;Please note that the package is already at a discounted price. This will be the final price.
03:25 pm
Customer
3640
03:25 pm
Agent
If you are booking for the first time, you will get..
03:26 pm
Customer
I have logged in and it's showing that offer
03:27 pm
Customer
It's for repeat also
03:27 pm
Agent
Apologies, this is not your first order, so this will be your final price.
03:30 pm
Agent
Shall, I proceed with the booking?
03:31 pm
Agent
May I please check if we’re still connected?
03:33 pm
Agent
It appears that you’re currently unavailable on WhatsApp, I will proceed to connect with you via call to assist you further.
03:34 pm
Customer
No required I have booked already
03:35 pm
Agent
[Image]
03:35 pm
Agent
Your satisfaction is our top priority. May I kindly ask if there’s anything else you would like to discuss or clarify?
03:35 pm
Agent
Thank you for reaching out to Orange Health Labs! Have a great day!
03:36 pm

AI Extraction

Customer Requests

  • Full Body Checkup - Advanced confirmed
  • Ferritin confirmed

Patient

Name: N/A | Phone: N/A

Address

Flat 404, 3-147, Sai Venkatadri Towers, KTR Colony, Balaji Nagar, R. No:05, Nizampet, 500090

Summary

Customer inquired about pricing for Full Body Checkup packages with Ferritin addition in Hyderabad. After exploring multiple options and discussing discounts, customer confirmed booking Full Body Checkup - Advanced + Ferritin (₹3789) and successfully completed the booking with OHVALUE coupon applied (final price ₹3640).

Findings (0)

No findings for this conversation.