Conversation #757
Conversation
Agent
Hi, Riya here.
03:02 pm
Agent
Hi Beesha! 👋 I'd be happy to help you with the Full Body Checkup - Essential in Bangalore. Let me connect you with our booking team right away — they can walk you through the package details, pricing, and get you scheduled for home collection.
📱 Download the Orange Health app for 24×7 self-service — book, track, reschedule, pay & get reports anytime: https://orangehealth.onelink.me/iAoC/sfv8g736
03:02 pm
Agent
Summary: test_pricing
Order: Unknown | Phone: 9066091823
Reason: test_pricing
OMS: https://oms.orangehealth.in/request/Unknown
SuperCRM: https://supercrm.orangehealth.in/request/Unknown
03:02 pm
Agent
Hi, Kaif Qureshi here.
03:03 pm
Customer
Hello
03:03 pm
Agent
Hi, Suryapratap Acharya here.
03:03 pm
Customer
Regarding the full body checkup
03:03 pm
Agent
[Image] chat flow
03:03 pm
Customer
https://www.orangehealth.in/health-checkups-bangalore/full-body-checkup---basic?utm_source=paid_web&utm_medium=google&utm_campaign=SB_Google_Search_Blood_Bangalore_3&utm_adgroup=179756725400&utm_term=t3+test&search_query=%7Bsearchterm%7D&utm_city=BLR&gad_source=1&gad_campaignid=20497806392&gbraid=0AAAAABxyLSYcL_cQKhraLy1aBFGBqVsKX&gclid=Cj0KCQjwj47OBhCmARIsAF5wUEHKC5XLs94d0jN_wHgcjPzZiQ0QF8_ri1u27CEsMESxqg_dQCuhNawaAnXREALw_wcB
03:03 pm
Customer
This one
03:03 pm
Customer
What all will be collected?
03:03 pm
Agent
Good evening.
03:03 pm
Customer
Only blood sample and urine sample?
03:03 pm
Customer
Anything apart ?
03:03 pm
Agent
Apologies for the delay. It is taking longer than usual.
03:08 pm
Agent
As I understand, you want to book a Full Body Checkup - Essential.
03:08 pm
Agent
May I know this address is correct?
31, 7th main, nr layout, hosakerehalli, banasankari 3rd stage, bangalore 560085
03:12 pm
Agent
Are we still connected?
03:18 pm
Agent
It appears that you’re currently unavailable on WhatsApp, I will proceed to connect with you via call to assist you further.
03:24 pm
Agent
[Image]
03:24 pm
Agent
We attempted to contact you, but unfortunately, we were unable to connect. Please feel free to reach out at your convenience; we'll be happy to assist!
03:24 pm
Agent
Thank you for reaching out to Orange Health Labs! Have a great day!
03:24 pm
Customer
No it’s a different address
03:24 pm
Customer
Can you text
03:25 pm
Agent
Really sorry, we don't have text message serivce with us.
03:26 pm
Agent
I request you to please share the correct.
03:26 pm
Agent
It appears that you’re currently unavailable on WhatsApp, I will proceed to connect with you via call to assist you further.
03:32 pm
Agent
[Image]
03:41 pm
Agent
We attempted to contact you, but unfortunately, we were unable to connect. Please feel free to reach out at your convenience; we'll be happy to assist!
03:41 pm
Agent
Thank you for reaching out to Orange Health Labs! Have a great day!
03:41 pm
Customer
Can you call me tomorrow at 10?
04:01 pm
Agent
Hi, Gaurav Singh here.
04:01 pm
Agent
Good evening!
04:02 pm
Agent
Sure! Our team will call you at 10 AM in the morning, or I would request you to please initiate the chat as per your convenience.
04:03 pm
Agent
Is there anything else I can assist you with?
04:03 pm
Agent
Since you seem to be away, I'm closing this chat. Kindly get back to us if you have any further queries or need any assistance.
04:05 pm
Agent
Thank you for reaching out to Orange Health Labs! Have a great day!
04:05 pm
AI Extraction
Customer Requests
- Full Body Checkup - Essential discussed
Patient
Name: Beesha | Phone: 9066091823
Summary
Customer inquired about Full Body Checkup - Essential package details, specifically what samples would be collected. Customer confirmed they have a different address than initially provided but did not share the correct address. Customer requested a callback at 10 AM the next morning.
Findings (0)
No findings for this conversation.