Conversation #761
Conversation
Customer
Cost and tests in full body advanced
04:38 pm
Agent
No, it does not cover in Full body advanced.
04:38 pm
Agent
Full Body Checkup - Advanced
Tests included
• Liver Function Test (LFT)
• Kidney Function Test with Electrolytes (KFT / RFT)
• Microalbumin Creatinine Ratio, Urine
• Vitamin B12
• Thyroid Function Test (TFT)
• C-Reactive Protein (CRP)
• Glycosylated Haemoglobin (HbA1c)
• Vitamin D, Total
• CBP
• Urine Complete Analysis
• Iron Profile
• Blood Sugar
• Lipid Profile
Reports Within 6 hours
<b>₹ 2799</b>
04:38 pm
Customer
What do u mean by urine complete analysis and how is it different from urine culture
04:39 pm
Customer
Hi
04:43 pm
Customer
U there
04:43 pm
Agent
Kindly hold while I look into this query for you.
04:43 pm
Customer
What time in the morning can u book a slot.
04:44 pm
Customer
Also r these tests to be done empty stomach.
04:44 pm
Agent
<b>Urine Culture Test</b>
Measures- Checks for microbes such as bacteria
Identifies- Microbes that cause UTI
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<b>Urine Test (Complete Analysis)</b>
Measures-Different components of a urine sample
Identifies-UTIs, kidney problems, etc.
04:46 pm
Agent
Fasting is not mandatory for this. You can give the sample in a non-fasting state as well. However, if your doctor has specifically advised fasting, you can follow that instruction.
04:46 pm
Customer
Ok lets go ahead with this.
04:48 pm
Customer
What time can the phlebo come
04:49 pm
Customer
For a sample.
04:49 pm
Agent
Please confirm which package you are looking for.
04:49 pm
Customer
This one.
04:50 pm
Agent
Apologies for the inconvenience. Kindly re‑share the package details, as the tagged message did not appear in our system.
04:50 pm
Customer
*Full Body Checkup - Essential*
Tests included
• Liver Function Test (LFT)
• Kidney Function Test with Electrolytes (KFT / RFT)
• Thyroid Function Test (TFT)
• Glycosylated Haemoglobin (HbA1c)
• Vitamin D, Total
• Complete Blood Count (CBC) with ESR
• Urine Complete Analysis
• Vitamin B12
• Blood Sugar
• Lipid Profile
Reports Within 6 hours
*₹ 1599*
04:51 pm
Customer
Urine Culture & Sensitivity
₹ 810
Full Body Checkup - Essential
₹ 1599
*Total Amount- ₹ 2409/-*
04:51 pm
Agent
Please confirm the patient detail.
[Image]
04:53 pm
Customer
Harjinder singh chhabra
Age 48
04:53 pm
Customer
She is my mother.
04:53 pm
Agent
Please confirm the gender of the patient.
04:54 pm
Customer
Male
04:55 pm
Agent
May I know on which day you want the slot.
04:56 pm
Customer
2mrw
04:56 pm
Customer
Morning.
04:57 pm
Customer
8.30am.
04:57 pm
Agent
Please confirm the slot.
[Image]
04:57 pm
Customer
7am is fine.
04:58 pm
Customer
Ask the phlebo to reach as early as possible.
04:58 pm
Customer
Ok.
05:01 pm
Agent
[Image]
05:03 pm
Agent
<b>Thank you; your order has been scheduled!</b>
I have shared the payment link with you on WhatsApp.
‼️<b>I have also shared the order breakup on chat; kindly review it carefully before making the payment and providing the sample</b> <b>to ensure all patient and test details are correct.</b>‼️
In case you notice any error, please reach out to our chat support; we’ll be happy to assist you right away!
05:03 pm
Agent
Fasting is not mandatory for this. You can give the sample in a non-fasting state as well. However, if your doctor has specifically advised fasting, you can follow that instruction.
05:03 pm
Agent
The container will be provided by our eMedic at the time of collection. We request a fresh midstream urine sample, so please drink ample water before the visit.
The eMedic can wait for up to 5 minutes. If the sample is not provided during the visit, a recollection can be scheduled <b>only after 10AM.</b>
Let me know if you need any further help with the process.
05:04 pm
Agent
Collection day
Tomorrow, 31st March 2026
Collection slot
07:00 am
05:04 pm
Agent
Kindly note that our eMedic will call you upon reaching your location. Please answer the call to ensure a smooth and timely service and to avoid any delays or rescheduling.
05:04 pm
Agent
Your satisfaction is our top priority. May I kindly ask if there’s anything else you would like to discuss or clarify?
05:04 pm
Agent
Since you seem to be away, I'm closing this chat. Kindly get back to us if you have any further queries or need any assistance.
05:06 pm
Agent
Thank you for reaching out to Orange Health Labs! Have a great day!
05:07 pm
Agent
Please let us know your experience chatting with Orange Health Support.
05:07 pm
Customer
Happy
05:11 pm
Agent
Thank you for reaching out to Orange Health Labs. We'll close the chat now.
05:11 pm
AI Extraction
Customer Requests
- Full Body Checkup - Essential confirmed
- Urine Culture & Sensitivity confirmed
Patient
Name: Harjinder singh chhabra | Phone: N/A
Summary
Customer requested Full Body Checkup - Essential and Urine Culture & Sensitivity tests for their mother (patient: Harjinder singh chhabra, age 48, male). Slot confirmed for tomorrow (31st March 2026) at 7:00 AM in the morning.
Findings (0)
No findings for this conversation.