Conversation #762
Conversation
Agent
Hi, Shalabh Sharma here.
03:03 pm
Agent
Good evening.
03:03 pm
Customer
Hi good evening
03:03 pm
Customer
I need full body check up blood test which including HIV test as well
03:03 pm
Customer
Hello
03:04 pm
Agent
In full body package HIV test is not included you have to take as a separate test.
03:05 pm
Customer
Ok
03:06 pm
Customer
Assessment me what is the price and which 2 packages I have to take
03:07 pm
Agent
Please confirm the address- Say Heaven Building, Plot No 424, near Alai Balai Chowrasta, near TNGO COLONY Phase2, TNGO's Colony Phase 2, substreet, Gachibowli, Hyderabad, Telangana 500032, India.
03:08 pm
Customer
My new address: plot no :344 sri Venkateswara nilayam, TNGOs colony phase 2, Gachibowli, Telangana 500045
03:09 pm
Agent
<b>Full Body Checkup - Basic</b>
Tests included
Liver Function Test (LFT)
• Kidney Function Test with Electrolytes (KFT / RFT)
• Cholesterol Total
• Complete Blood Count (CBC)
• Thyroid Function Test (TFT)
• Urine Complete Analysis
• Blood Sugar
Reports Within 6 hours
<b>₹ 1099</b>
03:12 pm
Agent
Full Body Checkup - Essential
Tests included
• Liver Function Test (LFT)
• Kidney Function Test with Electrolytes (KFT / RFT)
• Thyroid Function Test (TFT)
• Glycosylated Haemoglobin (HbA1c)
• Vitamin D, Total
• Complete Blood Count (CBC) with ESR
• Urine Complete Analysis
• Vitamin B12
• Blood Sugar
• Lipid Profile
Reports Within 6 hours
<b>₹ 1599</b>
03:12 pm
Agent
<b>Full Body Checkup - Advanced</b>
Tests included
• Liver Function Test (LFT)
• Kidney Function Test with Electrolytes (KFT / RFT)
• Microalbumin Creatinine Ratio, Urine
• Vitamin B12
• Thyroid Function Test (TFT)
• C-Reactive Protein (CRP)
• Glycosylated Haemoglobin (HbA1c)
• Vitamin D, Total
• CBP
• Urine Complete Analysis
• Iron Profile
• Blood Sugar
• Lipid Profile
Reports Within 6 hours
<b>₹ 2799</b>
03:12 pm
Agent
<b>Full Body Checkup - Comprehensive</b>
Tests included
Amylase
C-Reactive Protein (CRP)
High Sensitive C-Reactive Protein (HSCRP)
Glycosylated Haemoglobin (HbA1c)
Immunoglobulin E (Total IgE)
Iron Profile
Lipase
Lipid Profile
Liver Function Test (LFT)
Magnesium (Mg)
Microalbumin Creatinine Ratio, Urine
Blood Sugar
Thyroid Function Test (TFT)
Urine Complete Analysis
Vitamin B12
Vitamin D, Total
Kidney Function Test with Electrolytes (KFT / RFT)
APO-A1/APO-B Ratio
Complete Blood Count (CBC) with ESR
Reports Within 12 hours
<b>₹ 3899</b>
03:12 pm
Agent
HIV 1&2 (ECLIA)
Reports Within 12 hours
₹900
03:13 pm
Agent
Please confirm which package you are looking for.
03:13 pm
Customer
These both and HIV 1&2
03:13 pm
Agent
Apologies for the inconvenience. Kindly re‑share the package details, as the tagged message did not appear in our system.
03:14 pm
Customer
Full body check up basic and HIV 1& 2 package
03:15 pm
Agent
Thank you for the confirmation.
03:16 pm
Customer
Ok
03:16 pm
Agent
Please confirm the patient detail.
[Image]
03:21 pm
Customer
Name :Thirupathi Teja
Age : 33
Male
03:22 pm
Agent
<b>Total Amount: ₹1999/-</b>
03:23 pm
Customer
Ok
03:23 pm
Agent
May I know on which day you want the slot.
03:23 pm
Customer
Tomorrow morning at 7pm
03:24 pm
Customer
Sorry 7am
03:24 pm
Customer
Ok thank you
03:25 pm
Agent
[Image] Please confirm the slot as 7 Am slot is not available.
03:25 pm
Customer
6.30
03:25 pm
Agent
[Image]
03:27 pm
Agent
<b>Thank you; your order has been scheduled!</b>
I have shared the invoice and payment link with you on WhatsApp.
‼️<b>Kindly review the invoice carefully before making the payment and providing the sample</b> <b>to ensure all patient and test details are correct.</b>‼️
In case you notice any error, please reach out to our chat support; we’ll be happy to assist you right away!
03:27 pm
Agent
Collection day
Tomorrow, 26th March 2026
Collection slot
06:30 am
03:27 pm
Agent
Fasting is not mandatory for this. You can give the sample in a non-fasting state as well. However, if your doctor has specifically advised fasting, you can follow that instruction.
03:27 pm
Customer
Ok
03:28 pm
Agent
The container will be provided by our eMedic at the time of collection. We request a fresh midstream urine sample, so please drink ample water before the visit.
The eMedic can wait for up to 5 minutes. If the sample is not provided during the visit, a recollection can be scheduled <b>only after 10AM.</b>
Let me know if you need any further help with the process.
03:28 pm
Agent
Kindly note that our eMedic will call you upon reaching your location. Please answer the call to ensure a smooth and timely service and to avoid any delays or rescheduling.
03:28 pm
Agent
Your satisfaction is our top priority. May I kindly ask if there’s anything else you would like to discuss or clarify?
03:28 pm
Customer
No thank you
03:28 pm
Agent
Thank you for reaching out to Orange Health Labs! Have a great day!
03:29 pm
Customer
It was good
08:36 am
AI Extraction
Customer Requests
- Full Body Checkup - Basic confirmed
- HIV 1&2 (ECLIA) confirmed
Patient
Name: Thirupathi Teja | Phone: N/A
Address
plot no: 344 sri Venkateswara nilayam, TNGOs colony phase 2, Gachibowli, Telangana 500045
Summary
Customer requested a full body checkup including HIV test. Customer confirmed Full Body Checkup - Basic and HIV 1&2 test with collection scheduled for 6:30 am on March 26, 2026.
Findings (0)
No findings for this conversation.