Conversation #769

Date: 2026-03-25 Associate: Harsh Jain TTB no order found

Conversation

Customer
Hi, I need some support. Can you help me?
03:34 pm
Agent
Hi, Riya here.
03:34 pm
Agent
Hi! I'm Riya from Orange Health 🧡 How can I help you today?
03:34 pm
Customer
Master body check up
03:35 pm
Agent
Great! You're interested in our Master Body Checkup. Let me connect you with our booking team right away — they'll walk you through the package, answer any questions, and get you scheduled. 📱 Download the Orange Health app for 24×7 self-service — book, track, reschedule, pay & get reports anytime: https://orangehealth.onelink.me/iAoC/sfv8g736
03:35 pm
Agent
Summary: test_pricing Order: Unknown | Phone: 9972724673 Reason: test_pricing OMS: https://oms.orangehealth.in/request/Unknown SuperCRM: https://supercrm.orangehealth.in/request/Unknown
03:35 pm
Agent
Hi, Harsh Jain here.
03:35 pm
Agent
Good evening!
03:35 pm
Customer
Pls call me 9972724673
03:36 pm
Agent
Certainly, I will be connecting with you over a call shortly.
03:36 pm
Agent
[Image]
03:36 pm
Agent
<b>Full Body Checkup - Complete (ONLY FOR ORANGE ONE SUBSCRIPTION)<br></b>Tests included • Thyroid Function Test (TFT) • Amylase • Troponin-I • Urine Complete Analysis • Vitamin B12 • Testosterone - Total • C-Reactive Protein (CRP) • High Sensitive C-Reactive Protein (HSCRP) • HOMA-IR, Insulin Resistance Index • Estradiol (E2) • Glycosylated Haemoglobin (HbA1c) • HBsAg (Qualitative) (Rapid) • Vitamin D, Total • Immunoglobulin E (Total IgE) • Iron Profile • Lactate Dehydrogenase (LDH) • Lipase • Lipid Profile • Liver Function Test (LFT) • Magnesium (Mg) • Kidney Function Test with Electrolytes (KFT / RFT) • Microalbumin Creatinine Ratio, Urine • APO-A1/APO-B Ratio • Complete Blood Count (CBC) with ESR 10-12 hours fasting requires <b>Reports Within 12 hours<br>₹ 4999</b>
03:38 pm
Agent
https://www.orangehealth.in/stores Please click the link above for details about the walk-in centers near you. Visit the nearest location, and our team will assist you with the booking. Please note an appointment is not required.&nbsp;
03:39 pm
Agent
Please note that our collection centers will be operational from 7:00 AM to 9:00 PM. For any assistance or queries, feel free to reach out to us; we’re happy to help!
03:39 pm
Agent
I hope your queries were resolved over the call. Please feel free to reach out for any further assistance. We'll be happy to assist you!
03:39 pm
Agent
Thank you for reaching out to Orange Health Labs! Have a great day!
03:39 pm

AI Extraction

Customer Requests

  • Master Body Checkup discussed

Patient

Name: N/A | Phone: 9972724673

Summary

Customer inquired about Master Body Checkup. Agent discussed Full Body Checkup - Complete package (₹4999) and provided information about walk-in centers and operational hours. No confirmed booking or specific slot was scheduled in the chat.

Findings (0)

No findings for this conversation.