Conversation #774
Conversation
Customer
Hi, I need some help with Lipid Profile Test in Gurgaon.
03:50 pm
Agent
Hi, Riya here.
03:50 pm
Agent
Hi! I'm Riya from Orange Health 🧡 I'd be happy to help you with the Lipid Profile Test in Gurgaon. Let me connect you with our booking team — they'll share pricing, availability, and can get you scheduled right away.
📱 Download the Orange Health app for 24×7 self-service — book, track, reschedule, pay & get reports anytime: https://orangehealth.onelink.me/iAoC/sfv8g736
03:50 pm
Agent
Summary: test_pricing
Order: Unknown | Phone: 7877692228
Reason: test_pricing
OMS: https://oms.orangehealth.in/request/Unknown
SuperCRM: https://supercrm.orangehealth.in/request/Unknown
03:50 pm
Agent
Hi, Harsh Jain here.
03:50 pm
Agent
Good evening!
03:51 pm
Customer
Lone
03:51 pm
Agent
Are you looking for a new test booking?
03:51 pm
Agent
May I please check if we’re still connected?
03:55 pm
Agent
It appears that you’re currently unavailable on WhatsApp, I will proceed to connect with you via call to assist you further.
03:56 pm
Agent
[Image]
03:56 pm
Agent
I hope your queries were resolved over the call. Please feel free to reach out for any further assistance. We'll be happy to assist you!
03:56 pm
Agent
Thank you for reaching out to Orange Health Labs! Have a great day!
03:56 pm
AI Extraction
Customer Requests
- Lipid Profile Test confirmed
Patient
Name: Lone | Phone: 7877692228
Address
Gurgaon
Summary
Customer requested Lipid Profile Test in Gurgaon. Conversation was transferred to call for further assistance due to WhatsApp connectivity issues.
Findings (0)
No findings for this conversation.