Conversation #775
Conversation
Customer
Hi, I need some help with Lipid Profile Test in Gurgaon.
03:47 pm
Agent
Hi, Riya here.
03:47 pm
Agent
Hi! I'm Riya from Orange Health 🧡 Great choice — we do service Gurgaon! Let me connect you with our booking team right away. They'll share pricing, availability, and can get you booked for the Lipid Profile Test today.
📱 Download the Orange Health app for 24×7 self-service — book, track, reschedule, pay & get reports anytime: https://orangehealth.onelink.me/iAoC/sfv8g736
03:47 pm
Agent
Summary: test_pricing
Order: Unknown | Phone: 9813035940
Reason: test_pricing
OMS: https://oms.orangehealth.in/request/Unknown
SuperCRM: https://supercrm.orangehealth.in/request/Unknown
03:47 pm
Agent
Hi, Gaurav Singh here.
03:47 pm
Agent
Good evening!
03:47 pm
Agent
Sure! I will help you with the tests.
03:48 pm
Agent
<b>Lipid Profile<br>Tests included</b>
• HDL Cholesterol
• Cholesterol
• Triglycerides (TGL)
• VLDL
• Cholesterol:HDL
• LDL:HDL
• LDL Cholesterol (Calculated)
• Non-HDL Cholesterol
• HDL/LDL ratio
<b><br>Reports Within 6 hours<br>₹ 600</b>
03:49 pm
Agent
Would you like me to process your booking?
03:51 pm
Agent
Are we still connected?
03:54 pm
Agent
It appears that you’re currently unavailable on WhatsApp, I will proceed to connect with you via call to assist you further.
03:56 pm
Agent
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03:57 pm
Agent
We attempted to contact you, but unfortunately, we were unable to connect. Please feel free to reach out at your convenience; we'll be happy to assist!
03:57 pm
Agent
Thank you for reaching out to Orange Health Labs! Have a great day!
03:57 pm
AI Extraction
Customer Requests
- Lipid Profile Test discussed
Patient
Name: Riya | Phone: 9813035940
Address
Gurgaon
Summary
Customer inquired about Lipid Profile Test in Gurgaon. Agent provided test details and pricing (₹600, reports in 6 hours) but no confirmation of booking was obtained as customer became unavailable.
Findings (0)
No findings for this conversation.