Conversation #777
Conversation
Customer
Hi, I need some help with Full Body Checkup - Essential in Mumbai.
03:44 pm
Agent
Hi, Riya here.
03:44 pm
Agent
Hi! I'm Riya from Orange Health 🧡 I'd be happy to help you with the Full Body Checkup - Essential in Mumbai. Let me connect you with our booking team right away — they'll walk you through pricing, package details, and get you scheduled.
📱 Download the Orange Health app for 24×7 self-service — book, track, reschedule, pay & get reports anytime: https://orangehealth.onelink.me/iAoC/sfv8g736
03:44 pm
Agent
Summary: new_booking
Order: Unknown | Phone: 9156202472
Reason: new_booking
OMS: https://oms.orangehealth.in/request/Unknown
SuperCRM: https://supercrm.orangehealth.in/request/Unknown
03:44 pm
Agent
Hi, Sanskar Choubey here.
03:44 pm
Agent
Good evening.
03:44 pm
Agent
Please share your address along with the PIN code so that we can check whether we provide service at your location.
03:45 pm
Agent
Are we still connected?
03:50 pm
Agent
It appears that you’re currently unavailable on WhatsApp, I will proceed to connect with you via call to assist you further.
03:54 pm
Agent
[Image]
03:54 pm
Agent
No qry
03:55 pm
Agent
Thank you for reaching out to Orange Health Labs! Have a great day!
03:55 pm
AI Extraction
Customer Requests
- Full Body Checkup - Essential discussed
Patient
Name: Sanskar Choubey | Phone: 9156202472
Summary
Customer requested Full Body Checkup - Essential package in Mumbai. Agent attempted to collect address and PIN code for service availability verification, but customer became unavailable on WhatsApp before providing complete details.
Findings (0)
No findings for this conversation.