Conversation #793
Conversation
Agent
Hi, Gaurav Singh here.
04:35 pm
Customer
560099
04:35 pm
Agent
Good evening!
04:35 pm
Agent
[Image]
04:35 pm
Customer
Please check
04:36 pm
Agent
Sure! Could you please help me with the nearest landmark?
04:36 pm
Customer
Rayasandra
04:36 pm
Customer
Bangalore
04:36 pm
Agent
Thank you for confirming the details.
04:36 pm
Agent
Could you please help me with the
04:39 pm
Agent
Could you please help me with the package name for better assistance?
04:39 pm
Agent
Are we still connected?
04:42 pm
Agent
It appears that you’re currently unavailable on WhatsApp, I will proceed to connect with you via call to assist you further.
04:45 pm
Agent
[Image]
04:45 pm
Agent
<b>Full Body Checkup - Complete (ONLY FOR ORANGE ONE SUBSCRIPTION)<br>Tests included</b>
• Thyroid Function Test (TFT)
• Amylase
• Troponin-I
• Urine Complete Analysis
• Vitamin B12
• Testosterone - Total
• C-Reactive Protein (CRP)
• High Sensitive C-Reactive Protein (HSCRP)
• HOMA-IR, Insulin Resistance Index
• Estradiol (E2)
• Glycosylated Haemoglobin (HbA1c)
• HBsAg (Qualitative) (Rapid)
• Vitamin D, Total
• Immunoglobulin E (Total IgE)
• Iron Profile
• Lactate Dehydrogenase (LDH)
• Lipase
• Lipid Profile
• Liver Function Test (LFT)
• Magnesium (Mg)
• Kidney Function Test with Electrolytes (KFT / RFT)
• Microalbumin Creatinine Ratio, Urine
• APO-A1/APO-B Ratio
• Complete Blood Count (CBC) with ESR
<b>Reports Within 12 hours<br>₹ 4999</b>
04:48 pm
Agent
<b>Full Body Checkup - Comprehensive<br>Tests included</b>
Amylase
C-Reactive Protein (CRP)
High Sensitive C-Reactive Protein (HSCRP)
Glycosylated Haemoglobin (HbA1c)
Immunoglobulin E (Total IgE)
Iron Profile
Lipase
Lipid Profile
Liver Function Test (LFT)
Magnesium (Mg)
Microalbumin Creatinine Ratio, Urine
Blood Sugar
Thyroid Function Test (TFT)
Urine Complete Analysis
Vitamin B12
Vitamin D, Total
Kidney Function Test with Electrolytes (KFT / RFT)
APO-A1/APO-B Ratio
Complete Blood Count (CBC) with ESR
<b>Reports Within 12 hours<br>₹ 3899</b>
04:48 pm
Agent
<b>Full Body Checkup - Advanced<br>Tests included</b>
• Liver Function Test (LFT)
• Kidney Function Test with Electrolytes (KFT / RFT)
• Microalbumin Creatinine Ratio, Urine
• Vitamin B12
• Thyroid Function Test (TFT)
• C-Reactive Protein (CRP)
• Glycosylated Haemoglobin (HbA1c)
• Vitamin D, Total
• CBP
• Urine Complete Analysis
• Iron Profile
• Blood Sugar
• Lipid Profile
<b>Reports Within 6 hours<br>"Vitamin D and Vitamin B12 tests might require additional time for processing,<br>Upto 04 Hours"<br>₹ 2799</b>
04:48 pm
Customer
Can you check
04:48 pm
Agent
<b>Full Body Checkup - Essential<br>Tests included</b>
• Liver Function Test (LFT)
• Kidney Function Test with Electrolytes (KFT / RFT)
• Thyroid Function Test (TFT)
• Glycosylated Haemoglobin (HbA1c)
• Vitamin D, Total
• Complete Blood Count (CBC) with ESR
• Urine Complete Analysis
• Vitamin B12
• Blood Sugar
• Lipid Profile
<b><br>Reports Within 6 hours<br>"Vitamin D and Vitamin B12 tests might require additional time for processing,<br>Upto 04 Hours"<br>₹ 1599</b>
04:49 pm
Agent
<b>Full Body Checkup - Basic<br>Tests included<br></b>Liver Function Test (LFT)
• Kidney Function Test with Electrolytes (KFT / RFT)
• Cholesterol Total
• Complete Blood Count (CBC)
• Thyroid Function Test (TFT)
• Urine Complete Analysis
• Blood Sugar
<b>Reports Within 6 hours<br>₹ 1099</b>
04:49 pm
Agent
Are you referring to this package?
<b>Vitamins Package<br>Tests included</b>
• Vitamin B12
• Vitamin D, 25-Hydroxy
<b>Reports within 7 hours<br>₹ 1299</b>
04:51 pm
Agent
Are we still connected?
04:54 pm
Customer
Yes
04:55 pm
Customer
I wanted to go to this
04:55 pm
Customer
But give me best offer
04:55 pm
Agent
Apologies, but we are not able to check quoted texts at our end. Could you please share the package name?
04:56 pm
Customer
Essentials test
04:56 pm
Agent
Thank you for confirming the details.
04:57 pm
Agent
Sure, I will check for the available discount. Please let us know the following details:
<b>Patient's Name :<br>Contact for Communication: <br>Age : <br>Gender : <br>Address : <i>(Complete address with pincode)</i></b>
04:57 pm
Customer
Please check and tell me the price
04:58 pm
Customer
Then i can give you the details
04:58 pm
Agent
I would like to inform you that as per the first order, you will get a discount of up to Rs100.
05:00 pm
Customer
What is the final cost all inclusive
05:00 pm
Agent
After the discount, your total amount will be <b>1499/-.</b>
05:00 pm
Customer
Is Uric acid test covers in essential package ?
05:01 pm
Agent
Yes! The uric acid test is a parameter of the Kidney Function Test with Electrolytes.
05:02 pm
Agent
Please help me with the details for the booking.
05:04 pm
Customer
triglyceride level test ?
05:05 pm
Agent
Yes! Triglycerides is a parameter of Lipid profile test.
05:06 pm
Agent
Is there anything else I can assist you with?
05:08 pm
Customer
Ok
05:09 pm
Customer
Do we need to do fasting
05:10 pm
Agent
Fasting is not mandatory for this. You can give the sample in a non-fasting state as well. However, if your doctor has specifically advised fasting, you can follow that instruction.
05:10 pm
Agent
The Essential Package includes a Blood Sugar (Random) test. However, if the sample is collected while fasting, the report will reflect fasting blood sugar levels.
Please refer to the <b>reference range for fasting blood sugar </b>mentioned in the report for accurate interpretation.
05:10 pm
Agent
May I kindly ask if there’s anything else you would like to discuss or clarify?
05:13 pm
Customer
No thanks
05:13 pm
Agent
Thank you for reaching out to Orange Health Labs! Have a great day!
05:13 pm
AI Extraction
Customer Requests
- Full Body Checkup - Essential confirmed
Patient
Name: N/A | Phone: N/A
Address
Rayasandra, Bangalore, 560099
Summary
Customer inquired about Full Body Checkup packages and selected the Essential package at a discounted price of ₹1499 after negotiating for the best offer. Customer did not provide personal details for booking completion.
Findings (0)
No findings for this conversation.