Conversation #796

Date: 2026-03-25 Associate: Harsh Jain TTB no order found

Conversation

Customer
Hi, I need some help with Full Body Checkup - Essential in Mumbai.
04:32 pm
Agent
Hi, Riya here.
04:32 pm
Agent
Hi! I'm Riya from Orange Health 🧡 I'd be happy to help you with the Full Body Checkup - Essential in Mumbai. Let me connect you with our booking team right away — they'll walk you through pricing, what's included, and get you scheduled. 📱 Download the Orange Health app for 24×7 self-service — book, track, reschedule, pay & get reports anytime: https://orangehealth.onelink.me/iAoC/sfv8g736
04:32 pm
Agent
Summary: new_booking Order: Unknown | Phone: 8552823133 Reason: new_booking OMS: https://oms.orangehealth.in/request/Unknown SuperCRM: https://supercrm.orangehealth.in/request/Unknown
04:32 pm
Agent
Hi, Harsh Jain here.
04:32 pm
Agent
Good evening!
04:32 pm
Agent
Sure, I can definitely help you with that!
04:32 pm
Agent
Please help me with your complete address and pincode.
04:35 pm
Customer
Hi, I need some help with Full Body Checkup - Essential in Mumbai.5000
04:37 pm
Agent
Could you please confirm your are pin code?
04:45 pm
Agent
May I please check if we’re still connected?
04:48 pm
Agent
It appears that you’re currently unavailable on WhatsApp, I will proceed to connect with you via call to assist you further.
04:48 pm
Agent
[Image]
04:48 pm
Agent
We attempted to contact you, but unfortunately, we were unable to connect. Please feel free to reach out at your convenience; we'll be happy to assist!
04:49 pm
Agent
Thank you for reaching out to Orange Health Labs! Have a great day!
04:49 pm

AI Extraction

Customer Requests

  • Full Body Checkup - Essential discussed

Patient

Name: N/A | Phone: 8552823133

Summary

Customer requested Full Body Checkup - Essential in Mumbai. Agent attempted to collect address and pincode details but conversation was incomplete as customer became unavailable on WhatsApp.

Findings (0)

No findings for this conversation.