Conversation #797
Conversation
Customer
Hi, help me placing an order in the following address: "25.680161,78.459997".
04:34 pm
Agent
Hi, Riya here.
04:34 pm
Agent
Hi Karishma! 🧡 I'd be happy to help you place an order. I checked the coordinates you shared (25.680161, 78.459997) — this area isn't showing in our current coverage database. Let me connect you with our booking team. They can confirm serviceability and help you get started right away.
📱 Download the Orange Health app for 24×7 self-service — book, track, reschedule, pay & get reports anytime: https://orangehealth.onelink.me/iAoC/sfv8g736
04:34 pm
Agent
Summary: new_booking
Order: Unknown | Phone: 9305259839
Reason: new_booking
OMS: https://oms.orangehealth.in/request/Unknown
SuperCRM: https://supercrm.orangehealth.in/request/Unknown
04:34 pm
Agent
Hi, Shalabh Sharma here.
04:34 pm
Agent
Good Evening.
04:34 pm
Agent
Are you looking to book a blood test for home sample collection.
04:34 pm
Customer
Ihindi me baat kare
04:35 pm
Customer
Plz
04:35 pm
Agent
Can I call you better understanding?
04:35 pm
Customer
Mujhe bf ki chatting nikalni
04:36 pm
Customer
Apne your help me
04:36 pm
Agent
We request you to kindly stay connected with us while we share this chat with the concerned team to assist you further.
04:38 pm
Agent
[Image]
04:38 pm
Customer
7827171140
04:39 pm
Customer
Anshul gautam
04:41 pm
AI Extraction
Customer Requests
- blood test for home sample collection discussed
Patient
Name: Anshul Gautam | Phone: 7827171140
Address
25.680161,78.459997
Summary
Customer requested home diagnostic service at coordinates 25.680161,78.459997. Area was found to be outside current coverage. Customer provided name (Anshul Gautam) and phone (7827171140), but conversation became unclear due to language preference request and incomplete communication.
Findings (0)
No findings for this conversation.