Conversation #800
Conversation
Customer
Hi, I need some help with Extended Thyroid Profile in Gurgaon.
04:55 pm
Agent
Hi, Riya here.
04:55 pm
Agent
Hi! I'm Riya from Orange Health 🧡 I'd be happy to help you with the Extended Thyroid Profile in Gurgaon. Let me connect you with our booking team right away — they'll share pricing, availability, and can get you scheduled.
📱 Download the Orange Health app for 24×7 self-service — book, track, reschedule, pay & get reports anytime: https://orangehealth.onelink.me/iAoC/sfv8g736
04:55 pm
Agent
Summary: test_pricing
Order: Unknown | Phone: 6398269224
Reason: test_pricing
OMS: https://oms.orangehealth.in/request/Unknown
SuperCRM: https://supercrm.orangehealth.in/request/Unknown
04:55 pm
Agent
Hi, Pranshu Shrinag here.
04:55 pm
Agent
Good evening!
04:55 pm
Agent
May I kindly know your <b>complete address with pincode</b> so I can confirm the cost and estimated report time for you?
04:59 pm
Customer
[Image]
05:00 pm
Customer
ccfad5a7-b67c-40b4-a026-68a22b3cba22_File.ogg
05:00 pm
Agent
We request you to kindly stay connected with us while we share this chat with the concerned team to assist you further.
05:04 pm
AI Extraction
Customer Requests
- Extended Thyroid Profile discussed
Patient
Name: Riya | Phone: 6398269224
Summary
Customer requested Extended Thyroid Profile in Gurgaon. Agent asked for complete address with pincode to confirm cost and report time, but customer responded with image and audio file instead of providing address details.
Findings (0)
No findings for this conversation.