Conversation #801

Date: 2026-03-25 Associate: Suryapratap Acharya TTB no order found

Conversation

Customer
Hi, I need some help with Full Body Checkup - Essential in Mumbai.
04:48 pm
Agent
Hi, Riya here.
04:48 pm
Agent
Hi! I'm Riya from Orange Health 🧡 I'd be happy to help you with the Full Body Checkup - Essential in Mumbai. Let me connect you with our booking team right away — they'll walk you through pricing, what's included, and get you scheduled. 📱 Download the Orange Health app for 24×7 self-service — book, track, reschedule, pay & get reports anytime: https://orangehealth.onelink.me/iAoC/sfv8g736
04:48 pm
Agent
Summary: new_booking Order: Unknown | Phone: 9619779539 Reason: new_booking OMS: https://oms.orangehealth.in/request/Unknown SuperCRM: https://supercrm.orangehealth.in/request/Unknown
04:48 pm
Agent
Hi, Suryapratap Acharya here.
04:48 pm
Agent
Good evening.
04:48 pm
Agent
Sure, I will help you with this.
04:48 pm
Agent
May I kindly know your <b>complete address with pincode</b> so I can confirm the cost and estimated report time for you?
04:49 pm
Agent
It appears that you’re currently unavailable on WhatsApp, I will proceed to connect with you via call to assist you further.
04:54 pm
Agent
[Image]
04:54 pm
Agent
Chat initaited by mistake.
04:55 pm
Agent
Sure, feel free to connect anytime with our team.
04:56 pm
Agent
Thank you for reaching out to Orange Health Labs! Have a great day!
04:56 pm

AI Extraction

Customer Requests

  • Full Body Checkup - Essential discussed

Patient

Name: N/A | Phone: 9619779539

Summary

Customer inquired about Full Body Checkup - Essential in Mumbai. Agent attempted to collect address and complete booking details but customer became unavailable on WhatsApp, conversation ended without confirmation.

Findings (0)

No findings for this conversation.