Conversation #803
Conversation
Agent
Hi, Kaif Qureshi here.
04:53 pm
Agent
Good evening!
04:54 pm
Agent
Sure, I will help you with the test booking.
04:54 pm
Agent
May I know which test you are looking for?
04:54 pm
Customer
Full body checkup essential
04:55 pm
Customer
For tomorrow
04:55 pm
Agent
Sure, I will help you with the test booking.
04:55 pm
Customer
Patient name - Jyotsna sahay / age -78 / Female
04:55 pm
Agent
Thank you for sharing the details with me!
04:55 pm
Agent
<b>Kindly confirm the below-mentioned address to assist you better. </b>
House No: Flat no 1404, Tower B10, M3M Woodshire, Gurugram, Haryana
04:56 pm
Agent
May I know if we're still connected to assist you better?
04:59 pm
Agent
It appears that you’re currently unavailable on WhatsApp, I will proceed to connect with you via call to assist you further.
05:01 pm
Agent
[Image]
05:02 pm
Agent
We attempted to contact you, but unfortunately, we were unable to connect. Please feel free to reach out at your convenience; we'll be happy to assist!
05:02 pm
Agent
Thank you for reaching out to Orange Health Labs! Have a great day!
05:02 pm
Customer
Yes, sorry
05:14 pm
Agent
Hi, Kaif Qureshi here.
05:15 pm
Agent
Good evening!
05:15 pm
Customer
Pls let me know
05:15 pm
Agent
Thank you for confirming the details with me!
05:15 pm
Customer
If any more information required
05:15 pm
Agent
<b>Full Body Checkup - Essential<br>Tests included<br></b>
• Liver Function Test (LFT)
• Kidney Function Test with Electrolytes (KFT / RFT)
• Thyroid Function Test (TFT)
• Glycosylated Haemoglobin (HbA1c)
• Vitamin D, Total
• Complete Blood Count (CBC) with ESR
• Urine Complete Analysis
• Vitamin B12
• Blood Sugar
• Lipid Profile
<b>Reports Within 6 hours<br>₹ 1599</b>
05:16 pm
Customer
Yes
05:16 pm
Customer
Correct
05:16 pm
Agent
Thank you for confirming the details with me!
05:17 pm
Agent
<b>Total Amount: </b>₹1599
<b>Discounted Amount: </b>₹1439
₹160 coupon discount applied
05:17 pm
Customer
Ok
05:17 pm
Agent
These are the available slots. Kindly confirm. [Image]
05:17 pm
Customer
Is it confirmed
05:18 pm
Agent
[Image]
05:18 pm
Customer
Yes 11.15 am is ok
05:18 pm
Customer
11.15 am is fine b
05:18 pm
Agent
[Image] Collection day
Tomorrow, 26th March 2026
Collection slot
11:15 am
05:18 pm
Agent
<b>Thank you; your order has been scheduled!</b>
I have shared the invoice and payment link with you on WhatsApp.
‼️<b>Kindly review the invoice carefully before making the payment and providing the sample</b> <b>to ensure all patient and test details are correct.</b>‼️
In case you notice any error, please reach out to our chat support; we’ll be happy to assist you right away!
05:18 pm
Agent
I have sent the invoice and payment link. Please check the invoice for your personal details; if you find any errors in spelling or anything else, please contact customer service and it will be corrected immediately.
05:18 pm
Agent
The container will be provided by our eMedic at the time of collection. We request a fresh midstream urine sample, so please drink ample water before the visit.
The eMedic can wait for up to 5 minutes. If the sample is not provided during the visit, a recollection can be scheduled <b>only after 10AM.</b>
Let me know if you need any further help with the process.
05:19 pm
Agent
Kindly note that our eMedic will call you upon reaching your location. Please answer the call to ensure a smooth and timely service and to avoid any delays or rescheduling.
05:19 pm
Agent
Is there anything else I can assist you with?
05:19 pm
Customer
Can I get upi payment scanner
05:19 pm
Agent
I have sent the payment link. Please check the same.
https://orn.ge/pay-k7Ni3h6F
05:20 pm
Customer
Ok thank you
05:21 pm
Agent
Thank you for reaching out to Orange Health Labs! Have a great day!
05:21 pm
AI Extraction
Customer Requests
- Full Body Checkup - Essential confirmed
Patient
Name: Jyotsna sahay | Phone: N/A
Address
House No: Flat no 1404, Tower B10, M3M Woodshire, Gurugram, Haryana
Summary
Customer requested Full Body Checkup Essential for tomorrow for 78-year-old female patient Jyotsna sahay. Test was confirmed with 11:15 am slot scheduled for March 26, 2026 at the provided Gurugram address.
Findings (0)
No findings for this conversation.